Article 1 — Purpose and scope
These General Terms and Conditions of Sale (hereinafter “the T&Cs”) govern all contractual relationships between OneMICE SAS (hereinafter “OneMICE”), publisher of the OneMICE event procurement platform, and any legal entity (hereinafter “the Client”) subscribing to its services.
Any subscription to a OneMICE plan or service implies full and unreserved acceptance of these T&Cs. OneMICE reserves the right to amend these T&Cs at any time; amendments take effect upon publication on the site and apply to contracts entered into thereafter.
Article 2 — Description of services
OneMICE offers a SaaS platform for event procurement and management, enabling companies to centralize the sourcing, booking, approval, invoicing, and reporting of their corporate events (meetings, incentives, conferences, exhibitions).
The features accessible depend on the plan subscribed to (MICE Core, MICE Booking Platform, MICE Partner Network), as defined in the quote or commercial proposal accepted by the Client. OneMICE reserves the right to evolve the platform’s features, provided it informs the Client with reasonable notice.
Article 3 — Access conditions and user accounts
Access to the platform is subject to the creation of a company account by an administrator designated by the Client. The Client is solely responsible for the confidentiality of login credentials and for any activity carried out from its account.
The Client undertakes to provide accurate and up-to-date information upon registration, and to notify OneMICE without delay of any unauthorized access. OneMICE cannot be held liable for damages resulting from unauthorized use of the client account.
Article 4 — Pricing and payment terms
Applicable rates are those in effect at the time of subscription, as indicated in the signed quote or accepted commercial proposal. Unless otherwise stated, prices are expressed in euros excluding tax. The applicable VAT is that in effect on the invoicing date.
Invoices are issued monthly or annually depending on the chosen frequency, and are payable within 30 days of the invoice date by bank transfer. Any late payment automatically incurs late-payment penalties at the legal rate in effect, as well as a flat-rate collection fee of €40.
Article 5 — Term, renewal, and termination
The contract is entered into for the initial term specified in the commercial proposal (generally 12 months). At the end of this period, it is automatically renewed for successive periods of the same duration, unless terminated by either party by registered letter with acknowledgment of receipt, at least 90 days before the renewal date.
In the event of a serious breach by either party of its contractual obligations that is not remedied within 30 days of formal notice, the other party may terminate the contract with immediate effect. OneMICE reserves the right to suspend access to the platform in the event of persistent non-payment beyond 15 days after the due date.
Article 6 — Intellectual property
OneMICE is and remains the sole owner of all intellectual property rights relating to the platform, its software components, its graphical interface, and its documentation. Subscription grants the Client a personal, non-exclusive, non-transferable right of use, limited to the term of the contract.
The Client shall not reproduce, modify, translate, adapt, or commercially exploit the platform or its elements, in whole or in part, without OneMICE’s prior written authorization.
Article 7 — Personal data protection
In the course of performing the contract, OneMICE processes personal data on behalf of the Client, acting as a data processor within the meaning of Regulation (EU) 2016/679 (GDPR). OneMICE undertakes to process this data exclusively in accordance with the Client’s instructions and to implement appropriate technical and organizational measures to ensure its security.
Each client instance is hosted and isolated; a client’s data is never used to train third-party artificial intelligence models, nor shared with other clients. OneMICE complies with the ISO/IEC 27001 standard. A Data Processing Agreement (DPA) is available on request.
Article 8 — Liability and warranties
OneMICE undertakes to use all reasonable means to ensure the platform’s availability 24/7, with an availability target of 99.5% per calendar month, excluding planned maintenance notified in advance.
OneMICE cannot be held liable for indirect damages, loss of business, loss of data, or loss of profit suffered by the Client. In any event, OneMICE’s total liability is limited to the amounts actually received by OneMICE under the contract during the 12 months preceding the event giving rise to liability.
Article 9 — Confidentiality
Each party undertakes to keep strictly confidential all commercial, financial, technical, or strategic information it may become aware of in connection with the contract, and not to disclose it to third parties without the other party’s prior written consent.
This confidentiality obligation applies throughout the term of the contract and for a period of 3 years following its expiration or termination, regardless of the cause.
Article 10 — Governing law and competent jurisdiction
These T&Cs are governed by French law. Any dispute relating to their interpretation, performance, or termination shall be subject to the exclusive jurisdiction of the Pontoise court, notwithstanding multiple defendants or third-party claims.
In the event of a dispute, the parties agree to seek an amicable solution before any legal action. Failing agreement within 30 days of notification of the dispute by either party, legal proceedings may be initiated.
Version in effect: June 2026. OneMICE SAS — 22 rue du 8 mai 1945, 95340, Persan — contact@onemice.com